As with any service, there are a few basic requirements in linking your bank account to your Tokia wallet:

     1. Deposits must be made using a bank account that belongs to the same person who owns the Tokia wallet, i.e.           the bank account must be in your name.

     2. You may not deposit money using a friend or family member’s bank account

     3. It can take up to two business days for your money to show in your Tokia wallet under certain circumstances.            Please be patient. If it has taken longer than that, please upload a proof of payment here.

These are basic pointers but there is more information available on our terms of use.