Tokia will keep your digital currency safe but only you can protect your wallet from being accessed by intruders. If your sign in details are stolen and used to steal Bitcoin or Ethereum from your Tokia wallet, there is nothing you or Tokia can do to get it back.
That’s why we’ve written this list of good practices to help you keep your wallet safe.
Be vigilant of phishing
When navigating to the Tokia website, make sure the website address (or URL) is the legitimate https://www.tokia.io address. If you see anything else in the address bar on top of your browser, leave the site immediately and report it to us. We’ll try to have the fake site shut down.
Make sure whenever you receive an email from Tokia that it was truly sent by Tokia. Check the origin of any email before interacting with any of the links. If you do receive a phishing email, do not interact with any of the links in the message. Your email client should have a “report as phishing” option. Use it.
Read any notifications sent by Tokia and report any activity that looks suspicious as quickly as possible.
This is such a powerful security measure, it shouldn’t be regarded as optional. With enough time and computer power any password can be guessed. Two-factor authentication keeps your account secure by requiring both your password and your phone to login.
We have an article written to help you in setting up your two factor authentication security.
Bitcoin is popular and high on the list of things hackers want to steal from you. It’s extremely important to use a strong password. Not only must your Tokia password be strong, it must be unique, as well.
If you’re using the same password on your Tokia account as your email or your social media accounts, then you’re basically betting the keys to your Bitcoin wallet even though you have never clicked on a phishing link.
Secure your email
Tokia will interact with you through your email. This is our one way of communicating with you. If criminals have access to your email, you are at risk.
Here’s a few things you can do:
- Set up strong password using uppercase/lowercase letters and numbers.
- Set up two-factor authentication for your email
- Most email providers support Google Authenticator or even SMS security. Check your settings.
- Attackers will sometimes gain access to your email. They can remain stealthy for months without your knowledge, they set up a forwarding address to have all your incoming mail forwarded to them. They wait until the opportunity arises to steal from you. In this way, your digital currency can be stolen even if you were phished months ago. Check your mail forwarding settings and make sure there aren’t any unknown devices logged into your mail.
The more time you spend for securing your account the more time and skill attacker needs for gaining access to your email. So dont hesitate securing your emails and accounts with all the security measurements however its your digital wallet with digital currency.