You may be required to submit proof of identity documentation to upgrade your Tokia wallet & exchange limits, and to use FIAT. You should submit a clear, colour photo or scan of one of the following documents, depending on your country.

You can submit it after signing in on the Tokia's exchange website.

Below is a list of government-issued identity documents that we accept as proof of identity for citizens of the countries we operate in.




  • Option 1: E-KTP (Electronic National identity card: E- Kartu Tanda Penduduk) or;

  • Option 2: KTP (expired) & Letter applying for E-KTP. (Photo, Official letterhead, stamped) or;

  • Option 3: KTP (Expired) & Indonesian passport (valid)


  • Malaysian identity card (MyKad)

  • Malaysian driving licence

  • A self-portrait photo (a clear, colour selfie)


  • National identity card (front and back)

  • Valid Nigerian passport

  • Electronic identity card (MasterCard-integrated e-ID)

  • National voter's card

  • Nigerian driving licence

  • BVN


  • National identity card (front and back)

  • Armed forces ID card

South Africa

  • National identity card

  • National identity book

  • Valid South African passport


We require two documents to verify your identity.

  • A colour scan or photo of one of these documents:

    • National identity card (front and back)

    • National passport

    • Driving licence

  • A self-portrait photo (a clear, colour selfie)

* European countries supported: Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Greece, Guernsey, Hungary, Iceland, Ireland, Isle of Man, Italy, Jersey, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Monaco, Netherlands, Norway, Poland, Portugal, Romania, San Marino, Slovakia, Slovenia, Spain, Sweden, Switzerland, United Kingdom.